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User Churn

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Churn Time:  
from 30 days ago
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Breakout
Cancellations
Unpaid
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
November 2016 68 66 97% 56 82% 51 75% 48 71% 44 65% 41 60% 38 56% 37 54% 36 53% 33 49% 31 46% 30 44%
December 2016 41 41 100% 30 73% 31 76% 25 61% 24 59% 18 44% 18 44% 17 41% 16 39% 15 37% 14 34%  
January 2017 102 99 97% 91 89% 79 77% 75 74% 67 66% 60 59% 57 56% 56 55% 53 52% 48 47%    
February 2017 63 61 97% 53 84% 46 73% 46 73% 40 63% 37 59% 30 48% 27 43% 26 41%      
March 2017 57 55 96% 47 82% 46 81% 40 70% 40 70% 38 67% 39 68% 35 61%        
April 2017 49 47 96% 43 88% 39 80% 38 78% 34 69% 33 67% 30 61%          
May 2017 58 58 100% 50 86% 47 81% 47 81% 43 74% 41 71%            
June 2017 55 54 98% 48 87% 45 82% 38 69% 33 60%              
July 2017 44 44 100% 39 89% 34 77% 30 68%                
August 2017 60 58 97% 52 87% 47 78%                  
September 2017 50 50 100% 45 90%                    
October 2017 43 42 98%                      

Plans Breakout

Other Plans

Plans

Churned Customers