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User Churn

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Churn Time:  
from 30 days ago
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Breakout
Cancellations
Unpaid
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
September 2016 53 53 100% 44 83% 40 75% 37 70% 36 68% 35 66% 31 58% 28 53% 28 53% 28 53% 26 49% 25 47%
October 2016 60 59 98% 54 90% 50 83% 42 70% 37 62% 34 57% 32 53% 29 48% 26 43% 25 42% 21 35%  
November 2016 67 65 97% 55 82% 50 75% 46 69% 43 64% 40 60% 37 55% 36 54% 35 52% 32 48%    
December 2016 41 41 100% 30 73% 31 76% 25 61% 24 59% 18 44% 18 44% 17 41% 16 39%      
January 2017 101 98 97% 91 90% 79 78% 75 74% 67 66% 60 59% 57 56% 56 55%        
February 2017 63 61 97% 53 84% 46 73% 46 73% 40 63% 37 59% 30 48%          
March 2017 57 55 96% 46 81% 46 81% 40 70% 39 68% 37 65%            
April 2017 50 48 96% 44 88% 40 80% 39 78% 35 70%              
May 2017 58 58 100% 50 86% 47 81% 47 81%                
June 2017 55 54 98% 48 87% 45 82%                  
July 2017 44 44 100% 39 89%                    
August 2017 60 58 97%                      

Plans Breakout

Other Plans

Plans

Churned Customers